Frequently Asked Questions

Payments & Settlement

How do customer payments and center settlement work?

Depending on how your space operates, you can handle payments directly on-site, in which case your space manages the payment amounts itself. Customers who sign up on the uwellnow website and register a payment method can link their membership for simple checkout, and uwellnow collects the sales generated through simple checkout and settles them with the center. Specific settlement schedules and methods are provided at the time of contract.

Can we offer it as a free service in our space?

Yes. You can offer uwellnow drinks as a free amenity or sell them for a fee — the choice is up to each space. Regardless of how you choose to sell to customers, uwellnow's costs are based on the rental fee and the cartridges used.